Privacy Policy

 All the different legal entitie s​WebGenius have decided that the Danish company WebGenius is our global data controller (the one who is responsible for the data). Thus, when we use the words "we", "us" or WebGenius.

Your rights as a person about whom we have personal data (data subject):
You can make changes to your account information yourself by editing it in your account settings. If you wish to unsubscribe from, for example, newsletters or marketing emails, you will be able to do so via the link provided in those emails. If you want to delete cookies that have been placed, our Cookie Policy will help you learn how to do so (more on this later in the Policy under "Cookies").

At any time while we hold or process your personal data, you have the following rights:
Right of access – you have the right to request a copy of the information we hold about you.
Right to rectification – you have the right to correct data we hold about you that is inaccurate or incomplete.
Right to be forgotten – In certain circumstances, you can ask to remove the data we hold about you from our records. If we are legally required to retain information, or if this is not possible or proportionate, we will not delete it, but will only retain it for as long as it is needed and we have time limits on our data systems.
The right to restriction of processing – when certain conditions apply that give the right to restrict processing.
Right to portability – you have the right to have the data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing, such as direct marketing.
The right to object to automated processing, including profiling. You also have the right to not allow a computer to make decisions about you directly (this does not include general marketing based on your age or gender).
Right to judicial review: If we deny your request under access rights, we will provide you with a reason. You have the right to complain.
There is one thing to remember before contacting us. Our sites and applications may contain links to other sites that we do not own or control. For example, these could be social networking platforms/services. We are not responsible for the privacy practices of these sites, so if you have any questions regarding such sites, you should contact the site directly. We also strongly encourage you to be aware of and read the privacy policies of other sites as they may very easily collect, store, use and share your personal information.

Our data collection rules:
We take your privacy very seriously, which is why we only ask for the information we need to be able to provide you with an excellent service.
Whenever we collect customer data, we ensure:
We ask permission to collect data
We only use data for the reason agreed upon and for the time required.
We will, at a minimum, comply with local data protection laws in the country where we provide services to you through our website or our applications.
We store data that we are required to store by law. We explain why we need this data and how we will use it (unless we have a legal reason not to).
We regularly check and update privacy information (we may also check data against another database to ensure it is correct).
We do not share data with anyone unless we have a legal or legitimate reason or have permission from you.

Why do we need to process personal data:
In legal terms, how we “process data” describes how we collect, store, use, transfer and delete the data we receive from customers and their employees. When you share your personal information with us on our online products or channels, we will process your data as described in this Privacy Policy.
We need to process clients' personal data in order to:
Customers can purchase products from our online channels and have them delivered to their users.
Customers can register any accounts and services they want to use.
Customers can use eloomi's online and offline learning experiences.
We can send clients any information they request from us or answer their questions.
We may ask customers to provide us with feedback about our services through questionnaires and surveys.
We may provide our customers with relevant marketing information about our products.

How we process personal data:
When you visit our online products or channels, we use technologies such as cookies, flash cookies, pixels and web beacons to process your personal data. Please be aware that if you turn on your device to prevent cookies, some of our services and site features may no longer work. We also collect information from other reliable sources so that we can update or supplement the personal information we have collected ourselves.
How long do we keep your personal information:
We will retain your personal information for as long as your account is active or as necessary to provide our products and services. We have a so-called retention policy for each category of personal information that we process. If you wish to close your account or have us delete your data, we will only retain the information we need for legal reasons to resolve the issue. disputes or to enforce our agreements
Our cookie policy:
Cookies are small data files that your browser places on your computer or device. The cookie itself does not contain or collect information. However, when it is read by the server through a web browser, it can help the website provide a better service—for example, remembering previous purchases or account information.
Like most websites, our online channels and our application(s) collect some information (such as IP addresses, browsers, ISPs, referring pages, exit pages, operating systems, date stamps, timestamps and visit data). This information will not be linked to any other information we collect about you unless you have given your consent to do so.
Both we and our third-party tracking utility partners use browser storage, application storage, cookies, pixels, beacons, scripts and tags to analyze trends, administer the Site, track users' movement around the Site, and gather demographic information about our combined user base. We may receive reports of this from our third party tracking partners on an individual and aggregate basis.

Data Security and Integrity:
The security, integrity and confidentiality of customer information is extremely important to us. We use technical, administrative and physical security measures to protect personal information from unauthorized access, disclosure, use and modification. All external transmissions containing personal information are made using encrypted technology. Credit card information is processed by approved service providers who comply with PCI (Payment Card Industry) standards and have appropriate security measures in place.
Although we regularly review our security procedures and evaluate new technologies and methods to make our online channels more secure, no security measures are perfect or insurmountable.
Our customers, employees and partners also play an important role in protecting information. We encourage customers to choose passwords that are difficult for others to guess and to keep their personal passwords secret. If you notice any shortcomings or problems with our security, please contact our eloomi customer support team as soon as possible.
If we ever experience a data breach that could result in customer information being misused, we will contact customers as required by law. If necessary, we will also contact data protection authorities.